B999fm Privacy Policy — Our Commitment to Keeping Your Data Safe

b999fm One of Bangladesh's most trusted online betting and gaming platforms. We believe the best way to earn user trust is to handle personal data with the utmost care. This Privacy Policy This policy tells you — what information b999fm collects, why it's collected, how it's stored, and what rights you have. Please read it in full, as using the platform constitutes acceptance of this policy.

This Privacy Policy b999fm's website, mobile app, and all digital services. Whether you're creating an account, logging in, placing a bet, or simply browsing b999fm — this policy applies at every step.

We comply with data protection laws in Bangladesh and internationally. Our goal is simple — to give you the confidence to use b999fm knowing your data is in safe hands.

b999fm Two types of data are collected — what you provide directly, and what is generated automatically as you use the service.

We never directly store your bank account number, card number, or password. All payment information is handled exclusively through secure payment gateways.

b999fm Data is collected through various methods. Each approach is transparent and based on your consent.

• Registration Form: Information you provide when creating an account — name, mobile number, email address, and date of birth.
• KYC Verification: A photo of your national ID or passport to verify your identity.
• Transaction Processing: Payment method details used during deposits and withdrawals.
• Automatically Collected: Device and usage data collected via cookies, log files, and analytics tools.
• Customer Support: Information shared when contacting us via live chat or email.
• Third-Party Verification: Information received from authorized verification agencies for fraud prevention purposes.

b999fm Your data is used only for specific, legitimate purposes. We never use your information for anything beyond what is necessary.

• Service Delivery: Managing accounts, confirming bets, and processing winnings payouts.
• Identity Verification: Completing KYC to verify age and identity, as required by law.
• Ensuring Security: Preventing unauthorized access, fraud, and money laundering.
• Contact: Sending transaction confirmations, security alerts, and essential updates.
• Promotional Messages: Bonus and offer notifications sent only with your consent.
• Service Improvement: Analyzing user experience to improve and enhance the platform.
• Legal Compliance: Fulfilling regulatory authority requirements and legal obligations.

b999fm Your personal information is never sold or shared with advertisers. Data may only be shared with third parties in the limited circumstances outlined below:

• Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket — solely to process transactions.
• KYC Provider: Authorized identity verification bodies — used for verification purposes only.
• Technology Partners: Cloud hosting and security services — covered under data protection agreements.
• Legal Authorities: By court order or government directive — only when legally required.
• Business Restructuring: In the event of a company merger or acquisition — you will be notified in advance.

b999fm Uses cookies and similar technologies to enhance your experience. Cookies are small data files stored in your browser.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain platform features. We do not use third-party advertising cookies.

b999fm Your data is not retained beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration of active account use and 5 years after closure (for legal purposes).
• Transaction Records: 7 years — in accordance with financial regulatory requirements.
• KYC Documents: 5 years after account closure.
• Log Files & Device Information: 90 days.
• Support Conversations: 2 years.
• Marketing Preferences: As soon as you opt out.

Once the retention period ends, data is securely deleted or anonymized. Our data retention policy is reviewed on a regular basis.

b999fm's personal data. You may exercise the following rights at any time:

• Right to Know: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data, provided there are no legal obligations requiring us to retain it.
• Right to Restrict Processing: You can restrict how your data is used for specific purposes.
• Right to Data Portability: You can request a copy of your data in a readable, portable format.
• Right to Object: You may object to the use of your data for marketing or profiling.

b999fm Strictly does not provide services to anyone under 18. Protecting minors' data is one of our highest priorities.

• Age verification is mandatory at registration.
• If a user is found to be under 18, their account will be closed immediately.
• Any data collected relating to a minor will be securely deleted.
• If parents have any concerns, they can reach us at support@b999fm.bet.

b999fm May update this Privacy Policy when necessary. If significant changes are made, notice will be sent to your registered email or posted on the platform. The date of any change will appear at the top of the page as "Last Updated".

Continued use of b999fm after any changes constitutes acceptance of the updated policy. For significant changes, your explicit consent will be obtained.

For any privacy-related questions or concerns:

• Email: support@b999fm.bet
• Live Chat: Available on the platform 24/7
• Response Time: Up to 72 hours